How to buy
Our ordering process is very simple:
1 Choose an artwork
Choose the artwork you are interested in to go to its description.
2 Add it to your shopping cart
Once you are in the artwork's description, click on the button "Add to cart"
3 Proceed to checkout
Check your shopping cart and click on the button "Checkout".
4 Log in or register
Fill in your email and password or register if you are a new client.
5 Fill in your address
Provide us with a delivery address and a billing information.
6 Choose a payment method
Choose between credit card, Paypal or wire transfer and proceed to checkout.
Payments and shipments
Shipments are processed within 24 hours from the time payment is received, unless specified otherwise on the work's description.We pledge to uphold the highest security levels when sending personal data over the web, such as payment details. All information is encrypted to guarantee its complete privacy.
Articles are well packaged to prevent any damages during transport. For shipments of more than one artwork, we have combined packaging systems so that transport costs are as economical as possible for our customers.
After a shipment has been sent, customers can track its progress by clicking on "My Account" and accessing the user panel.
Estimated delivery times once order is
After you receive your piece of art, you have a 14-day return period if you are not fully satisfied. In such a case, the buyer must send the article to the address we provide, bearing all shipping costs and risks. After we have received the work and verified its condition we will reimburse the amount excluding the transport costs for the first shipment.
Artetrama reserves the right not to accept a refund in case the work is not in the same condition it was delivered.